Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you use our website, including when you submit a Request for Quote (RFQ) form, contact us via email, or interact with our services. This may include:

• Contact information (name, email address, phone number)
• Company name and business information
• Product inquiry details (part numbers, quantities, specifications)
• Any additional information you choose to provide in messages

We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and process your quote requests
• Communicate with you about products, services, and promotions
• Improve and optimize our website and services
• Analyze usage trends and website performance
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. We use Google Analytics (GA4) to analyze website traffic and usage patterns. You may control cookie preferences through our cookie consent banner when you first visit our site.

If you decline cookies, analytics tracking will not be activated. Essential cookies necessary for the website to function are used regardless of your preference.

4. Third-Party Services

We use the following third-party services that may process your data:

• Cloudflare -- Content delivery, security, and anti-spam protection (Turnstile)
• Google Analytics -- Website usage analytics (only when cookies are accepted)
• Resend -- Transactional email delivery for internal notifications
• Vercel -- Website hosting and infrastructure

We do not sell your personal information to third parties. We share information only as described in this policy or with your consent.

5. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request that we disclose what personal information we have collected, used, disclosed, or sold about you.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out: We do not sell personal information. If this changes, we will provide an opt-out mechanism.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at privacy@voltaristech.com. We will respond to verified requests within 45 days.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. RFQ submissions are retained for a minimum of 3 years for business records purposes. You may request deletion of your data at any time.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include HTTPS encryption, secure server infrastructure, access controls, and regular security assessments.

8. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised “Last updated” date. Your continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: